Our Trusted Experts Are
Here to Help.
Buffalo-Niagara’s Trusted Senior Care Advisors – Free Guidance for Families & Older Adults
Navigating senior living, in-home care, or memory care? You don’t have to go it alone. At CarePatrol of Buffalo-Niagara, we bring over 95 years of combined experience in healthcare, social work, law, and senior living to help older adults and families across Western New York.
Finding the right care — whether in-home help, independent living, assisted living, memory care, or nursing home — can feel overwhelming. Our local Senior Care Advisors guide you every step of the way, at no cost to you or your loved one.
What We Do
• Explain and simplify your options for in-home care, independent living, assisted living, and memory care.
• Match your loved one’s needs, preferences, and budget with trusted senior living communities.
• Offer hands-on support: assessments, tours, transition planning, hospital discharges, and follow-up visits.
• Serve families throughout Buffalo, Amherst, Lancaster, North Tonawanda, Hamburg, and nearby local areas.
Why Choose CarePatrol
• We’re local and know the Western NY senior living landscape.
• We combine legal, healthcare, and social-work expertise for well-rounded guidance.
• Our service is completely free to families and older adults.
• We’re here In a Moment Life Changes — and ready when you are.
How It Works
1. Call or complete our short online form.
2. Get a complimentary assessment of your loved one’s needs and goals.
3. Review personalized senior care options with transparent cost and quality details.
4. Tour communities or providers with our continued support through the transition.
Ready to get started?
Call (716) 463-2966 or fill out our contact form to connect with your local Senior Care Advisor — free, local, and caring.
In a moment, life changes. Speak with our Local Senior Care Advisors to get started. Call us at (716) 463-2966 or contact our team to learn more.
Looking for Senior Care Options?
We'll find your perfect solution.
At no cost to you.
We are your trusted
guide in this process
Testimonials from Our Verified Customers
Diana Harrison was wonderful! I wish I had reached out to Care Patrol a long time ago. I have had such a difficult time managing my mothers dementia and they couldn’t of been more helpful and understanding. Not only was it wonderful to have Diana just listen to my concerns, but she immediately took some of the pressure off of me and helped me navigate to see all the choices in finding a memory care facility for my mother. She went above and beyond, even finding some people to speak with who already had loved ones at a particular facility. She has since followed up and checked on me seeing if there was anything else I needed. I will always be grateful as one of the hardest things has been trying to make all these decisions alone.
Julie was so responsive and kind. She immediately set-up a phone call and listened with empathy and came up with a plan. I appreciated her listening because this whole process is very emotional and daunting. Julie has great contacts and was able to help us find a place and set things in motion. Mom is in a nice place, she is having a slower time to adjust, but Julie has reached out to check on how things are going. She is a very good person and is great at what she does!
Julie helped us book tours of facilities suitable for my mom’s needs and helped with questions we had along the way.
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Certifications
Senior Care Advisor in Buffalo-Niagara
We serve the greater Buffalo-Niagara area and all surrounding counties. We can help guide any older adult and their care partners, but we have special expertise on our team to address needs of individuals with complex and chronic healthcare needs, dementia and Alzheimer’s Disease, and working in crisis situations to find solutions fast.
Our office is always open during regular business hours, but there is always a team member available outside of regular business hours to support urgent needs in the evenings, on weekends and on holidays!