Testimonials from Our Verified Customers

CarePatrol of Winston-Salem

30 Reviews
Rated 10 Out of 10 By J.M. December 4, 2023
What did you like about your experience with CarePatrol?

I worked with care patrol first in Florida and then here in North Carolina. Kerry patrol helped me extensively and finding a place for my mother and help me every step of the way until she was secure in her new location. I personally dealt with two great people in the process. Alexis in Florida was fantastic and very knowledgeable and efficient. In North, Carolina, Gina, what is our advocate and took care of all the details for us with all the different facets involved.
I would highly recommend care patrol to anyone looking for professional, good service and providing all the necessary details in locating and placing a loved one in the right location and place for them to live and get the care they need.

Rated 10 Out of 10 By D.H. January 11, 2023
What did you like about your experience with CarePatrol?

Gina is great, she led the way, researching homes and letting us know our options made it so easy. Placing a loved one in assisted living is hard in itself, so her help made our journey much easier. I HIGHLY recommend CarePatrol.

Denise

Rated 10 Out of 10 By J.Y. December 3, 2023
What did you like about your experience with CarePatrol?

Very hard working and proffessional.

Rated 10 Out of 10 By C.O. June 17, 2023
What did you like about your experience with CarePatrol?

Gina was top notch. Available all of the time and even present for the transition into assisted living.

Rated 10 Out of 10 By J.A. December 3, 2023
What did you like about your experience with CarePatrol?

Gina is great to work with and so nice!! She jumped right away to help us and set up appointments. She was very accommodating!

Rated 10 Out of 10 By M.V. May 5, 2023
What did you like about your experience with CarePatrol?

I had an amazing support system in Gina. She so helpful. I would have been lost without her. She also listened to me and emotionally supported me. She helped me locate an amazing community for my mom.. She also has excellent follow up. If you need to find a place for your mom them use CarePatrol and ask for Gina. She was a huge blessing to me and my mom.

Rated 10 Out of 10 By A.S. November 30, 2023
What did you like about your experience with CarePatrol?

Gina made the whole process smooth and offered valuable insight. She made all the appointments and was flexible when we had to change something at the last minute. She stayed in contact and was available during the whole process. She made a stressful situation so much easier for my mother and all my siblings. I would and have recommended her to friends and received a big thank you as they had a similar experience.

Rated 10 Out of 10 By D.H. April 25, 2023
What did you like about your experience with CarePatrol?

Gina G. was absolutely awesome!

Rated 10 Out of 10 By C.T. November 26, 2023
What did you like about your experience with CarePatrol?

Gina Gordon was kind and genuinely concerned when she heard of the severity of our situation. She immediately got to work and found an excellent placement for the level of care my mother requires. We were able to move my mother in within 48 hours of the initial call to Gina. We are so grateful for her assistance and thankful that my mother is getting the level of care that she needs.

Rated 10 Out of 10 By S.D. April 25, 2023
What did you like about your experience with CarePatrol?

This is a service that I didn’t know existed until I had to find a place for a family member. It has been an exceptional experience. I was lost and didn’t know where to look or where to go. Using this service found a place that is perfect for the needs of my family member! I highly recommend it if you need to find a facility that is right for you or one of your family members!

Rated 10 Out of 10 By R.C. October 11, 2023
What did you like about your experience with CarePatrol?

Gina was an amazing help from start to Mom’s placement in the assisted living. She was friendly, kind, thoughtful, and thorough. It was so wonderful to feel like we had someone in our corner and who was so knowledgeable and helpful! I would highly recommend this service and Gina to anyone!

Rated 10 Out of 10 By K.H. March 8, 2023
What did you like about your experience with CarePatrol?

We were very impressed with Gina Gordon and the professionalism she carried out the entire process all the while providing us with a caring, personal approach to our needs for our mother. She pre screened all communities and then gave us options based on her research, making the very difficult decision more manageable. In retrospect, I don’t know what we would have done on our own with our limited knowledge and experience. Thanks to Gina and her CarePatrol partner Danielle Meaux, our mother is receiving the best care we believe is available.

Rated 10 Out of 10 By N.T. September 10, 2023
What did you like about your experience with CarePatrol?

Gina Gordon from Care Patrol was really a savior to me and my family. My father who had been 100% independent, amazingly healthy, and still an active writer, researcher, and speaker, had a stroke one day that totally affected the portions of his brain dealing with verbal comprehension. Physically he was not limited but over night, he became a person that has some off the speech and emotionally lability of a toddler while needing round the clock care and MANY adjuncts put in place (safety, new living arrangements, speech therapy, etc.). Plus his medical care network is hundreds of miles away in his primary residence city.
Gina helped me – the middle of three sons and Power of Attorney for my Dad – find the right care despite his somewhat unique care profile (physically unlimited, distant geographic medical and familial support system, and all-of-a-sudden significant cognitive deficits). I often felt at my wit’s end with nowhere to turn, ignorant to what my dad needed, caught between short-term, expensive, and wanting-to-discharge hospitals/ rehabs, and the wishes (although hard to understand) of my Dad. Not only did Gina know all of the possibilities, but she also had great relationships to the leadership of many different facilities, and thereby was able to help facilitate the “square peg in a round hole” that my Dad and his needs were turning out to be. But, by far the biggest benefits were Gina’s kindness to me and my father, patience through millions of questions, advocacy to different facilities and staff (like getting a rehab to keep my Dad a little longer as the next placement location was difficult to finalize), and literally around-the-clock availability. I said to my family many times that “Gina took me off the ledge” meaning that this shocking life event – my Dad’s stroke – left me feeling so hopeless and helpless many times…Gina was always there to offer advice and many possible pathways that helped my Dad in his recovery and really improved my mental health and well-being during this stressful time. Care Patrol of Winston-Salem is LITERALLY a life-saver!

Rated 10 Out of 10 By J.G. February 22, 2023
What did you like about your experience with CarePatrol?

Gina was great! Placing my mother in assisted living was a difficult decision but Gina talked me through it and made me comfortable

Rated 10 Out of 10 By P.H. February 15, 2024
What did you like about your experience with CarePatrol?

Gina was super nice and very helpful in finding my mother an affordable assisted living facility that could meet all of her care needs. Definitely recommend her to anyone needing help in finding and transitioning their loved one to an assisted living or nursing facility. Gina seems to really care about her client’s/patient’s well being and strives to find what works best for their particular care needs.

Rated 10 Out of 10 By J.H. September 3, 2023
What did you like about your experience with CarePatrol?

Gina is so warm, friendly, and professional. I appreciated her knowledge and expertise when I needed to find an assisted living facility for my mother. She is an excellent communicator, and anytime we had questions, she was available to answer them. I highly recommend CarePatrol of Winston-Salem, it has been a great experience!

Rated 10 Out of 10 By T. February 13, 2023
What did you like about your experience with CarePatrol?

The support, advice and encouragement.

Rated 10 Out of 10 By S.O. February 11, 2024
What did you like about your experience with CarePatrol?

Gina was very professional, great coordinator, always on time and treated me professionally and truly seemed interested in finding Debbie the perfect place. She followed up after the move too.

Rated 10 Out of 10 By R.H. August 12, 2023
What did you like about your experience with CarePatrol?

My 86 year old Dad was no longer going to be able to stay at home when this 3rd physical rehab treatment ended. I needed some viable longer term living solutions for him and fast.

By GOD’s grace, mercy and favor, I “stumbled upon” an ad for Mrs. Gina Gordon @ CarePatrol W/S! She responded to me that same day, and she was able to do an initial assessment on my Dad the next day. With her care, guidance, patience and professionalism, we were able to quickly narrow down the “viable choices” to 2 facilities. She made this challenging life event, about as easy as it is going to get for all involved.

She served my Dad and me very well under a very stressful situation. I was also doing a lot of this long distance from Columbia, SC.

Reach out to Mrs. Gordon @ CarePatrol W/S today, if you even think you could use her services. You will not regret it! She has my highest personal and professional recommendation!

Rated 10 Out of 10 By D.B. February 13, 2023
What did you like about your experience with CarePatrol?

The experience was tailored for our situation in a caring and loving manner. She was there for us in a time that needed extra special care.

Rated 10 Out of 10 By S.W. February 4, 2024
What did you like about your experience with CarePatrol?

Totally interested in helping with placement of my Mom

Rated 10 Out of 10 By D.M. August 4, 2023
What did you like about your experience with CarePatrol?

Gina was great to work with. Very helpful.

Rated 10 Out of 10 By D.K. January 21, 2024
What did you like about your experience with CarePatrol?

Professionalism
Broad knowledge
Compassion
Ability to navigate tedious issues
Responds well to complications
Prompt in response to needs

These comments pertain to Gina Gordon.

Rated 10 Out of 10 By E.F. July 9, 2023
What did you like about your experience with CarePatrol?

Alisha in Charlotte referred me to Gina in Winston. Both were so wonderful and helpful during what can be a challenging process for the aging parent and the children.

Gina stayed in frequent contact and even came to see mom and I on move-in day! I would highly recommend the services of Care Patrol!