Testimonials from Our Verified Customers

CarePatrol of Chicagoland South

Rated 10 Out of 10 By P.C. April 13, 2026
What did you like about your experience with CarePatrol?

Ruthie was the best! So attentive and helpful. I know that we would not have gotten our mom placed in a good facility without her. Great experience

Rated 10 Out of 10 By B.M. March 17, 2026
What did you like about your experience with CarePatrol?

Ruthie was very helpful she found the perfect place for my brother. Every thing about the experience was great

Rated 10 Out of 10 By L.M. January 11, 2026
What did you like about your experience with CarePatrol?

Ruthie is a wonderful caring person. Very grateful for her knowledge she’s a RN and her compassion. Happy to have met her she helped our family so much. Thank you so much xoxo love Lynda and Jessica 🥰

Rated 10 Out of 10 By D.K. January 3, 2026
What did you like about your experience with CarePatrol?

Ruthie is awesome! We were able to get my mom in an assisted living even while we were dealing with the holidays. She setup places for us to tour and offered her advice which was much appreciated. Now my mom is settling into her new home. And we couldn’t have done it without Ruthie’s help. I wouldn’t hesitate to use her services again. Thank you Ruthie!

Rated 10 Out of 10 By D.H. December 22, 2025
What did you like about your experience with CarePatrol?

Ruthie was really really helpful! thanks!!!!

Rated 10 Out of 10 By B.M. November 17, 2025
What did you like about your experience with CarePatrol?

They are great!

Rated 10 Out of 10 By A.C. November 14, 2025
What did you like about your experience with CarePatrol?

What a great resource!! CarePatrol is a needed service for everyone. Ruthie is a rock star and her background and experience says it all. She is 100%++++ for her clients and has their best interest in mind when searching for support. I highly recommend CarePatrol. This type of service should be shouted out everywhere. I look forward to referring friends and family.

Rated 10 Out of 10 By R.B. October 11, 2025
What did you like about your experience with CarePatrol?

Very helpful and knew what questions to ask. Very accommodating

Rated 10 Out of 10 By C.M. September 17, 2025
What did you like about your experience with CarePatrol?

Ruthie kept in constant contact with us and was available at any time!

Rated 10 Out of 10 By C.K. September 11, 2025
What did you like about your experience with CarePatrol?

The facility is very clean and well run, the staff are friendly yet professional, I have never had to wait, and the prices are good!

Rated 10 Out of 10 By K.G. September 10, 2025
What did you like about your experience with CarePatrol?

I didn’t have to do any calling around. Ruthe was great to work with.

Rated 10 Out of 10 By K.P. March 27, 2025
What did you like about your experience with CarePatrol?

Prompt, kind and person experience

Rated 10 Out of 10 By J.F. February 17, 2025
What did you like about your experience with CarePatrol?

In my time of need the process was super easy. Based on care we knew he needed they were able to help navigate the area we were looking. CarePatrol provide us with options and was able to set up meetings with the locations all in the same day, which really helped since we don’t live as close. With all there experience Dawn had brought up things I would have never even thought of to ask when looking for right place.

Rated 10 Out of 10 By J. January 18, 2025
What did you like about your experience with CarePatrol?

I cannot express enough gratitude for Ruthie’s incredible support in helping me find a new facility for my aunt. Despite countless calls to other places with no response and receiving no assistance from her current facility, I was fortunate to be referred to CarePatrol through Will County Senior Services. Ruthie stepped in right away, quickly finding options, setting up appointments, and doing everything possible to assist me. She has truly been a godsend!

Rated 10 Out of 10 By S.G. January 11, 2025
What did you like about your experience with CarePatrol?

Ruthie was extremely helpful in our family’s time of need. I called her on a Saturday and while she was involved in family activities herself, she took the time to set me on the right path to finding a solution that worked for my Mother and her now necessary home caregiver needs. Thank you Ruthie!

Rated 10 Out of 10 By K. December 31, 2024
What did you like about your experience with CarePatrol?

My experience with Care Patrol could not have been better. Dawn Jones took the time get to know my extraordinary circumstances and never left me to navigate the process alone. I felt like she listened to me when other people in my circle were indecisive. Dawn was a the voice of reason when things began to unravel and she never failed to do so with humility and humor. All I can say is I am eternally grateful for the guidance and care received through Care Patrol.

Thank you,
Karen Washagan

Rated 10 Out of 10 By M.R. November 2, 2024
What did you like about your experience with CarePatrol?

Dawn and Ruthie were fantastic!
Dawn did everything to make my Aunts move back to Illinois smooth and easy.
She helped navigate the options and explained everything in detail!
Dawn took the stress from and that as a huge relief!

Rated 10 Out of 10 By M.C. November 2, 2024
What did you like about your experience with CarePatrol?

Dawn was super knowledgeable and helped me during this process. She also shared info that I don’t know about like the VA benefits!

I really appreciate your help Dawn!

Rated 10 Out of 10 By K.E. October 19, 2024
What did you like about your experience with CarePatrol?

Ruthie and Tatia seemed to know what I, and my husband, needed for his care, without having to ask. I was so cared for during the process of finding his new residence. I wish more people were like these ladies. I truly believe they have played a part is his improved health. I can’t thank them enough.

Rated 10 Out of 10 By A.G. April 4, 2024
What did you like about your experience with CarePatrol?

Ruthie was a godsend. We had a very particular problem and she found the perfect place for us. I am so very grateful!

Rated 10 Out of 10 By T.B. April 4, 2024
What did you like about your experience with CarePatrol?

Ruth has done an exceptional job of finding care for our mom. She went above and beyond to help us. She explained all of the things we needed to do and gave excellent advice. She is very caring and the passion she has for her job really shows. She has relationships with many facilities, so she knows the right fit for your lived one.
Thanks, Ruth!

Rated 10 Out of 10 By P.W. March 11, 2024
What did you like about your experience with CarePatrol?

Dawn was super helpful in finding us a few locations to look at and we ultimately decided to move forward with one of Dawn’s recommendations. She helped us navigate a system that we knew very little about. Thank you so much!!!

Rated 10 Out of 10 By B.P. March 6, 2024
What did you like about your experience with CarePatrol?

Tremendous resource that guided my family from start to finish in finding an assisted living facility for my mother. CarePatrol’s extensive knowledge, experience and networking in the field made the process seamless and very efficient. My mother is now settled in and very comfortable in her new home.

Rated 10 Out of 10 By S.S. December 16, 2023
What did you like about your experience with CarePatrol?

Great experience Ruthie is awesome!

Rated 10 Out of 10 By J.P. September 11, 2023
What did you like about your experience with CarePatrol?

They are a good advocate for me. They care about the families.

Rated 10 Out of 10 By G.J. September 5, 2023
What did you like about your experience with CarePatrol?

They were very knowledgeable about the needs seniors have and were an asset in determining best fit. Family would not be as skilled in matching up resources to specific senior needs.

Rated 10 Out of 10 By A.M.O. September 4, 2023
What did you like about your experience with CarePatrol?

Ruthie was extremely helpful and very responsive to calls and inquiries!!

Rated 10 Out of 10 By P.O.S. August 2, 2023
What did you like about your experience with CarePatrol?

The representatives are caring and compassionate. They followed up numerous times to ensure my family member was well taken care of and happy with their placement. I would whole heartedly recommend CarePatrol for any questions or help with senior care.

Rated 10 Out of 10 By J.K. July 11, 2023
What did you like about your experience with CarePatrol?

They follow up with you to make sure that all is going well.

Rated 10 Out of 10 By J.K. July 7, 2023
What did you like about your experience with CarePatrol?

Ruthie Barkus was very efficient in finding the right facility for my Mom when we were lost as what to do.

Rated 10 Out of 10 By L.B. May 19, 2023
What did you like about your experience with CarePatrol?

Great people, so helpful with making difficult decisions!

Rated 10 Out of 10 By S.P. May 3, 2023
What did you like about your experience with CarePatrol?

Ruthie was great and is extremely knowledgeable of the entire process along with the available resources and options for Senior Living care. She went out of her way to provide a thorough and passionate explanation of senior living options and the expected care to be received. Her nursing and specialty background is unique and what is needed when consulting families in this situation.

Rated 10 Out of 10 By P.O.S. May 1, 2023
What did you like about your experience with CarePatrol?

Ruthie at CarePatrol was very responsive and empathetic. She took time to hear and understand our situation and made reasonable suggestions. We could have made a decision on our own but were reassured with our final choice knowing Ruthie had familiarity with the facility and would only recommend someplace where she would feel comfortable placing her own family member. Highly recommend CarePatrol.

Rated 10 Out of 10 By L.F. April 2, 2023
What did you like about your experience with CarePatrol?

We worked with Dawn Jones and I would highly recommend her to anyone. I have already! Once she gathered the necessary information, Dawn sent a number of referrals. She quickly coordinated days and times for us to visit the locations in which we were interested. She was very knowledgeable on what the facilities have to offer. Dawn was available to tour some of the facilities with us which I feel is above and beyond. She quickly responded to any questions via text or phone and was always happy to answer any questions. She efficiently obtained further information anytime it was needed.
Dawn was a pleasure to work with! She made our search for an assisted living facility for our loved one as stress free and easy as possible.

Rated 10 Out of 10 By I.P. March 21, 2023
What did you like about your experience with CarePatrol?

Ruthie was very responsive and understood our needs and found a home that met our needs. Ruthie works hard to help families that are going through difficult times.

Rated 10 Out of 10 By B.D.C.H. November 20, 2022
What did you like about your experience with CarePatrol?

They are very helpful and understand what the needs of the family are.
Thank you!

Rated 10 Out of 10 By C.B. October 27, 2022
What did you like about your experience with CarePatrol?

Ruthie was an amazing help with finding a place that I wouldn’t have found on my own for my father. It’s just perfect and I am so grateful!

Rated 10 Out of 10 By M. September 16, 2022
What did you like about your experience with CarePatrol?

My CarePatrol rep, after our lengthy conversation, provided me with several places to consider. My two family members have different needs, but we wanted to keep together. CarePatrol helped us to find that place.

Rated 10 Out of 10 By L.D. September 15, 2022
What did you like about your experience with CarePatrol?

My family couldn’t have gotten thru the process of managing my mother’s transition to assisted living without the information, support and guidance we received from Ruthie at CarePatrol. In our situation time was of the essence. It can be so overwhelming but having a professional with a wealth of knowledge and experience working with us was invaluable.

Rated 10 Out of 10 By P.D. August 14, 2022
What did you like about your experience with CarePatrol?

Ruthie Barkus was wonderful. She assisted with getting my husband’s sister to a care facility that is perfect for her. She was always available to talk and followed up and through with all matters We are very satisfied.

Rated 10 Out of 10 By C.L. August 6, 2022
What did you like about your experience with CarePatrol?

Eric in Chgo referred me to Dawn who provided excellent reference services that culminated in placement for a friend. She was not intrusive, but super supportive–including periodic check-in calls.

We’ve become good friends. She stopped by to visit my friend right after she was moved in!

I already referred another friend to her for help!

Much more caring & helpful than other groups I’ve worked with this past year.
Thanks to both of you!
Carlene

Rated 10 Out of 10 By R.W. June 13, 2022
What did you like about your experience with CarePatrol?

CarePatrol..a wonderful resource! Very informative and passionate staff, especially Dawn J and Ruthie! They go above and beyond to help families with their loved one needing support services. They care about the quality of service being provided from the beginning steps all through to the end goal of assisted living. They are knowledgeable of the facilities in the area to best meet the needs of the family.
Thank you so much for all you do, even in the thick of it, you gals truly make a difference in a challenging medical/social service field.
You are essential people to the families you help. Thank you! ~ Rosanne W.

Rated 10 Out of 10 By S.S. May 29, 2022
What did you like about your experience with CarePatrol?

CarePatrol provided the highest level of patient and family advocacy! My family cannot thank Ruthie and Tracie enough for their knowledge, enormous care and concern, attention to details and unabated advocacy for placing our Dad in assisted living. No stone was left unturned. This is a highly charged, emotional process which would have been so much harder to manage without the targeted, empathetic, and informed assistance of CarePatrol. Thank you Thank you Thank you!!

Rated 10 Out of 10 By D.C. May 16, 2022
What did you like about your experience with CarePatrol?

The personal touch and follow through

Rated 10 Out of 10 By B.C. May 5, 2022
What did you like about your experience with CarePatrol?

Ruthie and her team were extremely helpful through the process of getting my dad ( who had a stroke) into a care facility that will meet his needs. It is hard enough dealing with this. Care Patrol relieved alot of stress with everything we are dealing with. Thank You for everything you have done for my dad and my family!

Rated 10 Out of 10 By L.M. April 26, 2022
What did you like about your experience with CarePatrol?

They were very helpful and accommodating in our family’s time of need trying to coordinate inhouse case for my mom.