Testimonials from Our Verified Customers
CarePatrol of Bellevue-Eastside
Alicia really understood our needs and found a great adult family home for our sister
There’s so much to navigate with elder care and living and it can be overwhelming. Care Patrol was attentive to our needs and helped us navigate through finding the right facilities. Plus, they are a wealth of resources to other specialists like for VA elder care benefits and more. All of these avenues were daunting as a non expert trying to do it by myself. Once I started working with Care Patrol things went much smoother and I felt like I had a team around me. Alicia was so kind to check in with me often, meet with me at facilities for tours, and was always there to answer questions or listen to my needs. I wish I had known about them sooner!
The tailored personal service was wonderful. Alicia spent the time to get to know my Uncle, understand his needs and found him an Adult Family Home that fit those needs. I had been trying to find a place for him for several weeks and wasn’t having much luck. I tried another service before CarePatrol was recommended but they did not have first hand knowledge of many of the assisted living or AFH facilities. Within two weeks Alicia had us visiting the AFH and my Uncle moved in a couple of weeks later. I am very pleased with the experience I had with CarePatrol and appreciate Alicia’s help and kindness.
Alicia has been such a great resource for us in navigating the options for care. She is insightful, responsive and a good communicator. We couldn’t have done it without her.
Alicia listened to our story and understood what I was looking for. I don’t believe we would be settled into a new community so quickly if it wasn’t for her.
They found a place quickly for a difficult placement.
Alicia is a gem. She knew what my mom needed so much better than we did. And advocated for us every step of the way.
Very responsive to our questions. Provided timely and useful information and advice. Easy to work with.
Any adult child looking to relocate their aging parents should consider using the services provided by CarePatrol. We need to relocate our parents across states and CarePatrol was fantastic working with my parents, identifying facilities that best meet their needs, and being a knowledgeable source for how all this works. It can be overwhelming and intimidating.
Alicia Campolito, of CarePatrol was wonderful to work with and can’t say enough about how she made this process less stressful and really connected with my parents (and I) in a special way.
Alicia is amazing and patient – her help was critical to our goal of getting Mom safe care…
Alicia met our family, analyzed our needs and found an outstanding placement for my wife. Then she walked with us all the way until the placement was complete. SHe was wonderful.
Thank you so much to CarePatrol for expertly finding my father a placement. He’s a bit of a complicated case, and the first two places I found and we tried out, weren’t up to the level of care he needs. So thankful for your quick and expert help.
Truly believe our Care Patrol Rep “Diane” cared immensely about the situation we faced and listened to our concerns during a very Difficult situation. The end result, we believe our mother was placed in the best Home that met everybody involved best interest
Alicia was absolutely amazing in helping me find the right placement for my elderly mother. From the very first time I spoke with her, she showed genuine compassion for our situation and had the expertise to guide me through the process. She knew all the people I needed to know in the network we were communicating with – from the hospital to a home vs skilled nursing facilities and assisted living. She listened with care and followed-up quickly. She was always available – phone calls and text messages, especially when we had to make swift and hard decisions. In just a few short days, we found the best place for my elderly mother with the right care. I appreciated all her work and tips. I would not have been able to make the decisions we did without her. Thank you!
Alicia was on it! we were able to find my mom placement quickly and appropriately. The team at CP listened to our parameters, actioned on that and found a quick and ideal solution for us.
Alicia. Full stop. She’s amazing and understood what we were looking for and working with. She presented us with multiple options and pivoted quickly when the dynamics of our situation changed.
Alicia was awesome and really jumped into action when what had been the start of an exploratory journey turned into an urgent placement situation. Her insights and tips have been really valuable.
Fast, helpful, sensitive, knowledgeable and committed to solutions.
The CarePatrol team made finding a new home for my Dad so much easier. Trying to find a place on our own would have been very overwhelming. It was nice that the team already know the homes have all the right certifications and they are safe spaces before touring them. They do the detail work for you and know all the right questions to ask. Alicia and Diane were very personable and caring.
Alicia was fantastic. She really listened when I talked about my mother’s situation and priorities. She found a great place very soon. Everyone was shocked when I said Mom had already moved in. We all thought it would take a long time. Thanks Alicia!
Alicia was kind, patient, and professional. She answered most of my questions, and when she couldn’t, she got me answers within a few days. It was reassuring and supportive to have someone along in my journey of finding a place for my family member to live and get the care they need.
Form was easy to fill out.
Alicia with CarePatrol of Bellevue did an amazing job assisting me with finding a new and appropriate living situation for my mom. It was a delicate situation with the need to move quickly and with well considered information. Alicia was a wealth of knowledge, comfort and emphatic during the entire process. Highly recommend her services to anyone looking to make a move for themselves or a loved one. Exceptional service and attention.
Alicia and Diane were wonderful! I needed to find a safe home for my father with dementia in a bit of a hurry, and they found an adult family home with owners and caregivers who are skilled in caring for residents with cognitive impairment and behavior challenges. They were kind, professional and clearly knowledgeable about both the placement process and homes that could accommodate my father’s specific needs. The move was seamless and he has settled in well. The care is excellent. I have received several follow up calls from them to check in with me. I would highly recommend Care Patrol for needed placement in care settings.
Alicia Cambalino with Care Patrol was very attentive to the needs of my father and helped place him in the appropriate adult family home.
Caring and thorough research into our needs
Alicia was a great help in finding our Mom a new home. She was patient with us through the difficult decisions involved and we ended up choosing Franke Tobey Jones which is a fantastic continuing care community. Thank you Alicia for organizing all of our tours and making sure we found the right place for Mom!
CarePatrol did a fantastic job of finding a place for my dad. They really care about their customers. I would highly recommend them!
We got excellent help with CarePatrol and we were very happy with that experience.
Alicia and the CarePatrol team took a huge burden off our shoulders in helping find the best assisted living facility for my parents in an emergency situation. She was extremely knowledgeable, kind, empathetic and moved fast so that we could get them into a safe environment in a record period of time. She was not only a huge advocate working round the clock for my parents, but she checked in with me personally as well to make sure I was mentally prepared and educated throughout the entire process. I can’t thank her enough for all she did and even though her work is “done”, she has still made herself available as a resource and wants to follow up and make sure my parents are enjoying their new life at Sunrise of Bellevue
Alisha was thoughtful, answered difficult questions, worked with our children, accommodating, very friendly.
Working with Alicia was so incredibly helpful. Transitioning my aging parents to the necessary level of care seemed overwhelming to me. However, Alicia made it so much more understandable and manageable, thanks to her expertise and compassion. I highly recommend you give her a call.
Alicia Campolito has helped me with my brother, going above and beyond to make sure everything was the right fit for our families needs. Thank you so very much. I couldn’t do this without her.
What a great service. It made finding a place for mom much quicker, with more choices and a good result.
The representatives flexibility and availability to help me through a very difficult situation with my parent, where upon I needed a solution and they were willing to chat with me, even on a weekend.
Shane was amazingly quick and responsive! In less than 24 hours, we were able to place my mother-in-law into the ideal assisted living community we hoped for. Couldn’t have done it without her help!
I was so very impressed with Alicia’s determination and resourcefulness to help us find the perfect place for my husband. She came to the rescue when I thought all of our options had been depleted. She is kind, pays attention to detail, actively listens to our concerns, and follows up to make sure that we are getting the support we need. I can’t say enough about the care and attention that Alicia gave, and continues to give us.
Wonderful people to help you when you are most in need. Caring, considerate and patient to deal with.your loved ones personal care.
Alisha and CarePatrol are life savers.. They were able to place our loved one in a matter of days, reducing our anxiety, finding a great place and taking care of the family members with kindness and compassion. This team is the best.
They are highly responsive and knowledgeable. They really engaged with us to determine the best fit for both parents. They rapidly came up with a list of candidate locations that all were a fit in most ways, and guided us to what ultimately became the best choice. Beyond location selection, they were also helpful with pricing negotiations.
Alicia is simply amazing and was available for a number of calls and texts and was always flexible with the timing of things. She is wonderful to work with and extremely knowledgeable, empathetic and kind.
Professional and speedy
Alicia is very professional, an excellent listener and compassionate about my family members and me. She has been successful in helping my brother find a great home. I hope to continue to have her help with other family members who are still not in a permanent placement.
The comfort and ease to talk about the situation and what is needed for my Aunty.
I know you’ll do your best to help me with my Aunty.
Lots of sound research done. Made the final choice easy
Alicia was very helpful, consistent and kept me informed as to the process that it took to find housing for our family member. It made the process less overwhelming and truly seamless. Way to go Care Patrol!
Amazing!!!
Diane Lepsig worked with my sister and I when we were looking for an Adult Family Home for my dad. Diane was very knowledgeable about Adult Family Homes and made arrangements for us to tour three Adult Family Homes in the Redmond area with her. It was nice having Diane with us when we toured the AFHs. She asked a lot of questions that I would not have thought to ask. Once we selected an Adult Family Home, Diane worked with us and the Adult Family Home in making the arrangements for having my dad move there. I highly recommend working with Diane.
Personalized selection of group homes to address my mother’s needs, and consistent, quality communication and support through a stressful process. The reliability of Alicia’s communication, and the time she took to walk me through the process made a very stressful time more managable. Thank you
Excellent customer service, they understand the care system, easy to work with and they do an amazing job!
I am so thankful for CarePatrol. Diane was amazing, she got right back to me and had the process going quickly.
She located a couple of Adult Family Homes in my neighborhood. I toured one the next day, fell in love with the home and the care takers, and was able to put a deposit down the same day!
My mom moved a couple days later – the whole process took a week.
It is such a relief to have a caring agency deal with all the hard work – the family is already dealing with so much.
CarePatrol is a true blessing!
Thank you from our family!
Diane and family
the home she has & the people caring for her (Lucy & Sampson) are more than i could have evere asked for.
Found just the right place quickly.
Very informative and definitely helpful. Couldn’t have done it without you.
Very helpful and knowledgeable about local senior facilities and common practices. Great advocacy for the tenant.
I recently worked with Diane at CarePatrol to find my mother an Adult Family Home. It was important that my mother’s homeopathic philosophy was embraced coupled with her need to walk out doors regularly (her MAR shows 3/day!). Her service was superlative as she addressed her wellbeing and safety. My siblings all have found great Peace of Mind with her recommendation and logistics to move her – mom is doing great!
They keep us informed and provide information in a quick and pleasant manor. The transition from the hospital went smoothly, thanks to their effort,
Alicia was amazing through the whole process.
Very quick and effective in securing an appropriate care environment. Willingness to work in a somewhat unconventional manner to support the efficiency and turnaround time needed by truly being the party to find the placement, complete the interviews, and coordinate the transition. The only element missed (likely due to the swiftness and transition over a holiday where the home operators were away during the coordination process) is a gap in formality needed with the new placement. I do not presently have any information about the new residence in terms of copies of care agreements, instruction for billing, emergency contact instructions etc. I’m sure that I will be able to directly solve these pieces. Thank you for what you were able to provide.
CarePatrol of Bellevue-Eastside was a lifesaver for our family. Professional, kind, helpful, efficient and fast-everything one could wish for when looking for a home for your loved one. Thank you so much!
Alicia was kind and caring and very professional. Worked hard to understand our needs and help find the best solution.
Alicia has been great to work with. Even after placing my cousin she has checked in with me to see if there’s anything else we need. I would recommend her to anyone I know needing her service.
Alicia is an amazing human. She is considerate, professional, kind and very very very knowledgeable.
Thoughtful, professional and caring. Alecia was amazing!
I was introduced to Alicia at CarePatrol by a social worker at the hospital on a Sunday when I learned my mom would be discharged from the hospital sooner than expected and we realized she could never return to living alone. Alicia called me that day and began advocating for my mom with the hospital while finding assisted living community options for my mom tailored to her needs and personality. The amount of stress Alicia took off me is beyond words. She was our unexpected angel, working with and for us all the while providing a knowledgeable reassuring presence. My mom moved into her assisted living community today and I’m so grateful she’s in exactly the right place. All thanks to Alicia.
Exceptional help, assistance, education, experience.
They were wonderful during the whole process – from the initial interview with our mother/grandmother until she was placed into an adult family home of her choosing. They saved the family all of the time and stress that would have been required to research adult family homes. CarePatrol’s orchestrating of the search for an appropriate adult family home was invaluable.
Robert Eichelsdoerfer
Alicia Campolito has been very helpful, compassionate and thoughtful with recommendations and has followed through consistently.
The ease of which the whole process of moving my mother into a group family home was made. I was treated with respect and compassion and they were great in walking me through all the details. I’d never heard of your organization, but am telling lots of people and colleagues about you. Thank you!
Alicia is a true professional. She knows the care community on the Eastside well. Having her go to the care communities and homes with me was a great comfort and help. The staff at Care Patrol worked very quickly to find options for my sister which was a great relief for my niece and I as my sister was in the hospital.
Service is impeccable! I’m beyond impressed with the help I received!
She took reins and I could concentrate on my Mom.
Diane was very kind, patient and encouraging.
Well done – for the second time.
Diane was very kind, understanding and concerned with finding my mom a new place to live. We had a tiny timeframe that she worked with and she found her a wonderful place to live. Thank you so much Diane, you made an impossible situation easy and smooth.
Very thoughtful and personalized service. Very responsive. Super helpful. Made all the difference in the world in obtaining excellent care for my Mom.
the personal care we were given at a very tough time in life but also with a very important relationship. thank you for your help with this very important mater. the huryn family