Michelle responded right away to my questions & she understood my needs as well as my need to find the best caring environment for my family member.
She came with me to observe the homes. She checked in with me after the placement was made.
Before I talked with her, I felt lost in an ocean of the unknown. She guided me through one of the most difficult times of my life. Thank you.

Ellen Christian was amazing, she guided me through a difficult time.Honestly I don’t think I would have been able to make a good decision without her experience and knowledge. Ellen is kind, professional, compassionate and caring. I’m so thankful for all her support

Myra was very patient with my brothers decision to choose when he was ready to visit Assistance living places. So was very helpful finding the perfect assistant living place for my brother.

We’re very grateful that we were connected to Dad’s memory care facility through Care Patrol. From our very first conversations, we felt supported and confident that the place we chose would be the right place for this next chapter. It was incredibly helpful to go through a curated list of potential homes that had already been vetted and met our budget and our care requirements instead of starting from Google scratch search list. We also really appreciated that it was no cost to the family.

While this is a difficult stage of Dad’s journey, we feel reassured knowing he is in a community that will help us navigate his continued dementia progression with care, compassion, and professionalism.

Attentive, good support wirh questions at assisted. Living

Myra was very helpful guiding me and my family tthrough the various stages of the process

Extremely helpful and made me feel comfortable with all options.

Knowledge of care options offered with kindness! Cynthia Levin provided very good information and supported our family in our search for the best assisted living facility for my husband’s circumstances. She facilitated the process and made it manageable.

Cindy was absolutely incredible! I could never have gotten through this ordeal without her expertise, compassion/kindness and most of all, her patience with me. She explained things in detail, keeping me apprised of both legalities and day-to-day roadblocks faced navigating the transition from hospital to assisted living. She went above and beyond for me, and I will forever be grateful! Debbie K

I’m so deeply grateful I found them.
The full story is long and emotional, but I’ll share the heart of it: I was in a frightening, overwhelming place. My elderly mother had been in the hospital for weeks, and I realized—painfully—that I could no longer care for her on my own. I didn’t know where to turn or how to begin.
That’s when BWMC connected me with Ellen from CarePatrol. At first, I wasn’t sure what they offered or what it might cost. But something in me knew I needed help. I called Ellen back—and I truly believe God placed her in my path.
There was no cost. Just extraordinary, five-star care.
Ellen listened with such compassion, even as I cried through our first conversation. She comforted me, explained all the options clearly, and gently guided me forward. She pointed out resources I hadn’t known existed, offered connections to other professionals, and brought the wisdom of someone who’s walked this road many times before.
We visited assisted living communities together, and with her support, I quickly found a beautiful, welcoming place for my mom. Ellen stayed in touch throughout the entire process, offering not just guidance but genuine love and encouragement.
Please don’t try to do this alone.
You’ll spend countless hours and still miss what the CarePatrol team can offer in just days. They are a gift—especially for those of us navigating the care of someone we love deeply.

The entire CarePatrol team I engaged with during this difficult time was very supportive and compasionate through the entire process. They understood the challenges, provided guidance. Thankful for their support!

Cindy listened to our needs and came up with options that fit. She also helped talk me through difficult decisions so that we could stay focused on goals rather than getting sidetracked on less relevant issues.

Cindy Levin helped me to find the appropriate and reasonably priced assisted living home for my Mom within one week after leaving the hospital. It was a difficult situation for us providing 24 hour care in our home which was not equipped properly for her care. We looked at two places and Magothy Gardens Assisted Living was able to provide a room for her. She has settled in comfortably. I really appreciate the efforts made by Care Patrol (Cindy) on my mother’s behalf.

Ellen of Care Patrol reached out to me to get the process of finding an assisted living home for my sister started. She was very knowledgeable about places in Anne Arundel County, and took into account my sister’s needs, interests, & finances to try to match her with an appropriate facility. I felt that she had my sister’s best interests at heart. She looked at availability, made contacts, & accompanied me on 3 tours of possible places. She even tried to negotiate prices. She was a great help, as all this was accomplished in a little over a week. I could not have begun to do all this without her, for I was feeling overwhelmed & didn’t know where to start.
She even followed up a week after my sister moved in to see how things were going. Care Patrol was a real blessing.

I really appreciated the personal attention and timely responses. I felt listened to supported! Finding a good placement for my mom felt very overwhelming. Having the support and expertise of Care Patrol made all the difference…,my mom is thriving in her new community and I am forever grateful!

The entire experience from the moment I contacted them through finding the best place for our loved one.

The personal attention that the family received from Ellen Christian was greatly appreciated.Considering the difficult circumstances I believe she went beyond our expectations.

Care Patrol was very friendly and efficient. They diligently worked with my family to find the best situation for my loved one while keeping our needs and budget in mind. Care Patrol also gave keen insight into the world of caring for aging parents which was very new to my family. I would highly recommend Care Patrol to anyone who needs or wants assistance navigating this chapter of their life.

Understanding, compassionate and caring people.

Their team follow up very well on all my question and I was successful in placing my relative in a very nice home that will meet her 24/7 needs.

Cynthia at CarePatrol was incredible in helping us quickly relocate my stepfather to a memory care facility that is a much better fit for his needs. She was an invaluable guide throughout the process.

I want to thank Care Patrol and especially Myra for finding our family the perfect place for my mom. Her experience and knowledge were paramount in providing the best and perfect assisted living facility for all of our families needs.

In a difficult time, stressful situation, it was good to have a local expert to help with the process. I fully recommend there services.

Cindy Levin was excellent to work with. She was knowledgeable, caring, and responded quickly to our family’s questions and needs. I would highly recommend her to assist anyone who is trying to navigate this very difficult time.

Ellen Christian provided me with information about assisted living facilities in Baltimore County, as I had requested. I reviewed all four online. When I selected one, Ellen worked with the owner and me to help me provide the necessary documentation. She was untiring in her efforts.

Regularly, she checked in with me to provide information about progress. And she contacted me to ask how my brother and I were doing.

I have no complaints!

Your agent’s thorough knowledge of assisted living facilities in our area and which ones would meet my wife’s needs.

They were extremely helpful in finding temporary placement for my friend in a quick turnaround time.

Cindy was a lifesaver and I don’t know what i would have done without her. She was communicative, responsive, empathetic and kind. She truly listened to our needs and responded well.

Cynthia seemed to try to match mom’s condition to her needs, and then make suggestions.

Cynthia Levin was successful in having my close friend Bruce Johnson transferred from a questionable rehab facility to an assisted living facility in an expedited manner. There was an urgency to this matter to protect the health of Mr. Johnson.
She was indefatigable in her efforts to find the appropriate placement and facilitate the transfer.

Cindy was so knowledgeable and provided us great support.

This place was a blessing to my family. We were so stressed out and scared as to what to do with my father in laws care. Cindy talked me through every step of the way and was very responsive and supportive. I am so happy I found them through Facebook and got my father in law in a wonderful place that can care for him until the end of his battle with dementia.

Very friendly and caring.

So helpful and thoughtful. The best in the business!

CarePatrol of Baltimore/Annapolis was professional, compassionate and patient. They accompanied us to each potential residence and introduced us to the staff as we visited. They were respectful of our budget and our time. They were never pushy “sales people.” Also, when we had exhausted budget options in our area, they seamlessly connected us with another area’s representative who shared the same professional, compassionate disposition. We highly recommend CarePatrol.

This is an unbelievable resource for families. I worked with Cindy Levin & she is a wealth of information. I will gladly share CarePatrol’s info with everyone. This service is unmatched!

Ellen was a good communicator and very easy to work with.

I had Cindy Levin and she was so kind and caring. Waiting for me several months while I had health issues. She did not bother me during that time. I told her I would call her when I was ready and I did.

Very helpful and knowledgeable

I would highly recommend CarePatrol! Their assistance in finding the best place for a loved one is excellent. The whole team is empathetic, knowledgeable and professional!

Personal touch!

I had the pleasure of working with Myra. Her caring and loving way helped me immensely. She is an asset to the Care Patrol community and anyone who reaches out.
Thank you from the bottom of my heart!
Donna

Representative was extremely compassionate as she navigated me through this very difficult decision process of transitioning both my wife and I in looking realistic as to what was best for us both. Also she was able to addaquately provide answers for my questions and concerns.

Very helpful and knowledgeable

We couldn’t have found a place for my aunt without Ellen! Thank you Ellen!

Cindy Levin is amazing! She listens and understood my dad’s needs. She was in touch constantly to keep us up-to-date. I would recommend CarePatrol to anyone.

All of the women that worked with me were very helpful, friendly and knowledgeable.
From intake, to communication, to actually visiting the assisted living facilities your employees were very informative and kind. With your help I think I have found the perfect place for my 94 year old mother.

Thank you for your help!

CarePatrol and Cindy were amazing. I don’t know what I would have done without her.

Very quick to respond
Went above and beyond to help find a place for my Aunt on the weekend (with short notice)

Quick response, alternatives provided, and suggestions met our requirements
And additional help and support was provided after we selected a facility

The agent treated us like family.

Very professional and understood my situation of finding the right fit for my aunt. Myra was very attentive and I appreciated her expertise in dealing with dementia issues. I definitely would recommend Care Patrol and Myra! Thank you for assisting me with the stress associated with the placing of a loved one. I’m truly grateful.

Cynthia Levin took control of all that needed to be done to make this a smooth transition for my father. I couldn’t have done this without her!

Oh my gosh. I don’t know what I would have done if I didn’t have Cyndy Levin. She found us a place for my brother that was only 3 minutes away. Cindy did all the coordiating between the hospital and nursing place. Cindy is an absolute angle. I was so lost as to what we were going to do and she litterally found us a place over night. I would highly recommend using Care Patrol to all my friends.

Cindy was great! She truly cared about the well being of my parents!

CarePatrol is exceptionally supportive and helpful. They listen and make suggestions specific to your family’s needs and concerns. They think about things that you probably don’t know or haven’t even thought to consider. They are empathetic and encouraging and bring calm in the midst of your chaos. They are knowledgeable, professional and proactively engaged in helping you find the best care and solutions for your family. They explain options and help you navigate all of the challenges involved in finding a placement that works best for your particular situation. I’ve relied upon them on two separate occasions and have been satisfied way beyond my expectations both times. Laura Wagner Thibodeaux and Cynthia (Cindy) Levin cannot be recommended more highly, recognized enough for all of the work they do, or thanked sufficiently for their steadfast compassion and assistance.

Cindy Levin was absolutely amazing! Not only did she provide excellent customer service by helping to find the perfect home to meet my father’s care needs, but she was always there as emotional support to help our family through this difficult time. We could not have asked for a better guide to see us through the entire process. Thank you Cindy! We are so grateful for you!

Cindy with Care Patrol was such a gift in our process of helping a sister relocate to an AL in Annapolis. She responded promptly to my first inquiry and throughout several phone calls and an in person encounter, she was kind, listened with care and insight and was an advocate when we needed one to secure a room in the best option. As a long distance caregiver working with local family, I was grateful for her flexibility and respect of everyone’s needs and constraints. Cindy knows this area and has been a resource in other ways as well. I will be forever grateful for finding CarePatrol.

Myra!

I like Myra for a variety of reasons. She is experienced in exactly the right areas; senior living and psychology. She thought of things that we only casually thought of and she emphasized the importance of certain things specific to our mom’s situation. She is also very professional, kind and responsive.

Cindy Evans has been such a help to my family as we moved my Mom into an assisted living home at the end of 2021. When some issues arose with this home, she was there with advice and compassion and helped us find another assisted living home for our Mom to stay in. I highly recommend Cindy as well as CarePatrol to anyone who is looking for care for their loved ones.

Cindy was very caring and attentive to our needs. My mother has Alzheimer’s and one of the few things she has left is her church, its very important to her. Cindy worked hard to find us a facility that was close enough that my mother could still attend her church. Cindy is very proactive and professional, she was a pleasure to work with.

The representative was very helpful and thorough. We were able to find an assistant living facility for our love ones, which met our needs. The representative also assisted us with the paper work and explained other options that were available to us. Her demeanor was friendly, and she had a wealth of information to share with us.

I was so very much please with the quick response and help that was given to me in a desperate time not knowing what to do or which way to turn but with the warmest and encouragement that was given to me by Mrs Myra gave me piece of mind and I know that she was God sent many blessings

It was wonderful having Cindy come along beside us helping us look at senior care options for my mom. She had some good points that we didn’t think of. She was very attentive to our needs and couldn’t have been more helpful!

Myra was a great help finding an affordable assisted living facility for my stepfather. She is a very caring person who went the extra mile for us and we could not have done it without her.

Myra was excellent to work with. I couldn’t have asked for a better care coordinator. Thank you Care Patrol for offering this service to the community!

Cindy went above and beyond to help my friend find her forever home. Once my friend moved in Cindy did not forget about her. She stayed in contact and was there to help with any questions or concerns.

I liked the sincerity and determination to honor my wishes. Also, seeing the closure of assignment and beyond. Very dedicated. Thanks!

I appreciated the quick response in helping to place my mother in an assisted living facility. Especially liked having Care Patrol meet me at the facilities we toured & help ask the questions or concerns that were important that I may have overlooked. Only touring places that had openings saved time and kept us focused on the immediate care needed. The follow up after the placement was very professional and helpful.

Ellen was very knowledgeable regarding options for our mom. She was an excellent listener and that helped her tailor to the
Needs of my mom. She was also very responsive to any questions or concerns.

It was a pleasure to work with Ellen Christian. She was very professional, caring and helped us tremendously in this very difficult part of our journey. Her knowledge of the various Assisted Living facilities is outstanding and was very helpful in helping us to learn about the different options. We would highly recommend Ellen and Care Patrol.

Cindy was there for all my needs.

Kyra was a God sent. She answered all the questions and concerns we had. She worked with Brooke, the Social Worker at Harbor Hospital, to place Mary where she would be safe and get the utmost care she needs. Kyra continues to answer our calls when we have questions about Mary. Kyra has made this transition from the hospital to assisted living stress free for our family.
We appreciate all that she has done and continues to do showing her concern for Mary and our family. A true professional who deserves a our thanks. We cannot thank her enough!

Very efficient and had my husband placed in days.

Highly recommend Care Patrol, especially Ellen Christian. She stayed within our budget and took me on tours of various facilities, was very thoroughly informed about each facility.
Excellent job, Ellen!

Myra was wonderful. She listened to my needs and recommended great care places for my mom. I could not have gotten through this difficult transition without her assistance.

Myra is very compassionate and knowledgeable about the residences in the area. Because she has been in the elder care business for a number of years she has a good working relationship with the owners/directors of the facilities.

Ms. Myra Taliaferro really worked hard to find the correct facility for my daughter, and I am very grateful.

My family had a very good experience with Cindy Jahr Evans of CarePatrol. She went above and beyond to help place our loved one. She answered every question, she was unusually responsive to every call, text or email. So refreshing. She even helped with the logistics getting our loved one from one location to the next. As well as personal belongs help. That was so surprising. Her experience with a variety of Assisted Living Facilities was invaluable in making a good choice for our specific needs.

All in all I was very “surprised” as to all the help she gave us. My experience to date was not this level of assistance. From the first phone call I knew Cindy was going to be an extremely helpful professional. Thank God there are professionals like Cindy who really genuinely care about all those in need and want the very best care for all.

Grateful and appreciative for Cindy Jahr Evans!

I had the pleasure of working with Ms. Ellen Christian. She was instrumental in obtaining
new housing for my best friend. She took me to different sights and we were lucky to find
something that I liked and in a decent prize range. She called me often an let me know
what was going on. Her professional knowledge and caring personality was a pleasure
to work with and I enjoyed talking and being around her.

Great support from the staff.

The willingness to listen and help. They found a great location for my father. He had been in and out of rehab for months and we just couldn’t take care of him at home anymore. Care Patrol gave us hope and helped relieve the stress. We want a nice caring assistive living home for my dad and they found just that. One that was in our budget and had all the comforts of home.

Cindy immediately calmed my anxiety.

David Gutierrez was my advisor with the Care Patrol. He was wonderful– caring, compassionate & very knowledgeable. He made a difficult time, much easier. I would highly recommend the Care Patrol.

David was extremely helpful and made a difficult project much easier

David understood our needs and was committed to finding the right fit for us. He gave us the time and commitment to help us find what we needed.

Cindy Evans and CarePatrol were absolutely amazing. There is no way my family could have navigated all of the issues, decisions, etc. without having a knowledgeable source for information that we could go to. Cindy and CarePatrol also took a personal interest in helping us through this process.
Not only were they a great help to us but I also feel our father felt more comfortable knowing that the folks helping him were experienced in this area. Gave him much greater peace of mind that the decision he was making was the correct one.
I could go on and on. These folks are a 10 out of 10 and I would recommend them to anyone going through this type of decision. They were referred to us and I would refer them 100 times over.
Thanks.

Cindy Evans was fantastic. She took us on tours of several assisted living facilities and gave us good advice on what to look for. She also gave us good advice in selecting a rehabilitation facility for the week before we moved my dad into the assisted living facility. she also found a home for my dad’s dog! She really gave it 100%.

Myra is a true angel walking amongst us on Earth!
Her patience, caring ways were soooo reassuring. I am very picky with the care of my loved one, my most precious gift per say and she valued my time, decisions and gave me hard love along our journey together. I felt like it was a family member sharing my struggles. I would HIGHLY recommend her to any and everyone I know in a common situation.

Ellen from CarePatrol was really helpful during a time of total upheaval and sadness. We are very appreciative for her services and have already recomended CarePatrol to others.

David is a great guy and a huge help! We’re very excited about my Dad’s new living situation! Thanks!

The entire group worked with us to find us a place for our family member to go to.

Cindy was an invaluable resource in the process of finding a retirement community for my mother. She has been inside many of these facilities and is familiar with the staff. She continued to help with the contractual process once we had made a decision on the best location. I wouldn’t hesitate to recommend Care Patrol.

Ellen was phenomenal, she stuck with us as we considered tough decisions for an opinionated mom that did not want to mom. She really put the time in to make sure the assisted living center was a good fit for mom’s needs and stuck with us through out the process.

Very through and supportive. It’s difficult enough to find placement for 1 person much less 2 as we had to find placement for both parents. Finding someone to do some of the legwork when you already have so much going on is so reassuring and helpful

Ellen Christian helped me in placing mom in a short period. She is very pleasant and professional

Rhonda was very efficient and supportive. She quickly identified possible ASLs that met our criteria and arranged visits. She answered questions, helped me think about what was important for us in a new ASL, and followed up promptly until we were all settled in.

Myra was amazing. It was very overwhelming thinking I had to take care of everything on my own. She immediately calmed my anxiety. She even went with me to check out the assisted living homes where my Mom would potentially be staying. She helped me every step of the way. She has also checked on me since my Mom has been placed making sure that everything is going smoothly.

Very helpful and found a place for my mother in 4 days

David was great. He was knowledgeable, helpful, listened, provided thoughtful input, kept in touch, and was responsive. When I had questions after I selected the community for my mom, he was able to answer them based on his experience and observations. His initial involvement helped me feel like I was on the right path and that’s important when you have to make a hard decision.

Frequent communication
Very concerned and involved
Facilitated between facilities
Did legwork on research and tours
Friendly and cari g
Genuinely interested in welfare if others

We were so grateful to be recommended to our local CarePatrol representative David. He was outstanding from our first phone call in learning about our parents and their needs. He was very available and responsive to our questions and concerns. Of the many senior living places in our area he helped us find just the right caring place for our dear folks. I have already recommended him to friends going through similar needs of moving their parents to a caring place in their golden years.

My nephew, David Gutierrez is your representative in the Baltimore/Annapolis area. He highly recommended Bruce Lopez in Ft Myers to help me in finding a convenient & suitable assisted living facility for my mother! I was beyond grateful to both David & Bruce for helping me with this difficult decision!

Amy did a great job in locating and helping me through with he move for my mother

They helped us to make decisions about something with which we had no experience.

Myra Taliaferro provided an excellent level of service to successfully place my Aunt in a very suitable Assisted Living facility. She is a true professional in this industry, highly experienced, knowledgeable, responsive and personable. She was truly a Godsend to our family.

The entire experience working with David was easy from the start. David immediately put us at ease and explained our options, gave us great advice and was very caring. We would highly recommend this service to others.

They listened to what we needed and helped us find the appropriate venue w/in days of our first request.

He was very kind and professional and handled one of our family members very well.