CarePatrol is committed to reducing the spread of COVID-19. Read the full letter from our Co-Founder and President here

CarePatrol’s Urgent Mission: Find The Best Beds For Seniors Who Are Not In A Hospital

Not long ago, nobody had even heard of COVID-19. Today, however, it is a global reality and a mandate for businesses to serve in ways we never could have imagined.

That’s certainly what we’re experiencing across our CarePatrol franchise network. Because one audience that cannot and should not shelter in place is a senior in a hospital who could be somewhere else.

More precisely, as our country’s hospitals and health care facilities fight to free up beds for COVID-19 patients, these same places are trying to quickly and responsibly discharge some of their most vulnerable patients – seniors – who could be cared for in another environment. Similarly, senior living communities are taking added precautionary measures to ensure the safety and well being of their residents. This has resulted in reduced availability of options for older adults who can no longer remain at home.

CarePatrol senior care advisors have the most up-to-date information on communities that are accepting residents. There are even some that are taking care of seniors and others with COVID-19 who are asymptomatic or exhibit only mild symptoms.

As the nation’s largest senior placement franchise, we moved quickly to introduce virtual consultations with families, offering online tours of senior communities. Keeping older adults safe is our top priority, now more than ever. Our franchisees have done an incredible job working with our network of over 32,000 senior living communities across the nation in a very new way in order to support families making important and quick decisions.

And for families hesitant to move a loved one into a community during the pandemic, CarePatrol franchisees are also working closely with ComForCare franchisees, a sister company, across the country to arrange for in-home care as an alternative.

The incredibly powerful side effect to all of this is our growing ability to help hospitals free up beds and personnel in a critical time.

While we continue our mission to support seniors in the very best way, it is our added desire to support healthcare workers who are the heroes on the front lines of this very deadly virus. If we do our very best, and I see it happening every day across our franchise network, we can positively impact more than just our traditional client base. We can, in fact, potentially help COVID-19 patients also get the attention they need in the facilities that can serve them.

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As Brand President of CarePatrol, Becky Bongiovanni is in charge of day-to-day franchise operations including new franchisee training programs, field training, and ongoing mentoring and coaching for all local franchisee offices to ensure each CarePatrol local office masters the CarePatrol system. In addition, she provides leadership for the franchisee operational support departments in the home office. Becky is also responsible for the information technology infrastructure and systems that support all franchise operations. 

Where Can Seniors Safely Go After Being Discharged from Healthcare Facilities?

PHOENIX, April 1, 2020 /PRNewswire via COMTEX/ — PHOENIX, April 1, 2020 /PRNewswire/ — CarePatrol, the nation’s largest senior placement organization, is partnering with healthcare providers to counsel families on options for moving loved ones to safer environments in order to make room for COVID-19 patients.

“When it comes to our vulnerable senior population, being discharged from a hospital or healthcare facility and going somewhere safe comes with incredible responsibilities,” said Becky Bongiovanni, Certified Senior Advisor and Brand President of CarePatrol. “There are important added measures we are taking to still get care for loved ones while our population at-large is also being told to shelter-in-place.”

The franchise network has introduced virtual consultations with families, offering online tours of senior communities at the same time that those facilities are taking added precautionary measures to keep their residents safe.

“During this time of uncertainty, our locations are continuing to work closely with our network of over 32,000 senior living communities across the nation and we are supporting families making difficult care decisions in order to prevent a worse situation for a loved one,” said Bongiovanni. “It is also our desire to support our healthcare workers who are the heroes on the front line.  Recently, CarePatrol locations have started donating hand sanitizers, face masks and meals to local healthcare workers. We will continue to support case managers with timely and safer discharges. We want to do what we can to relieve their burden by counseling families to find safer care options expeditiously.”

And for families hesitant to move a loved one into a community during the pandemic, CarePatrol owners are working closely with ComForCare franchisees across the country to arrange for in-home care as an alternative.