Testimonials from Our Verified Customers

CarePatrol of Syracuse

Rated 10 Out of 10 By B.M.C. March 24, 2024
What did you like about your experience with CarePatrol?

Julie was extremely helpful. I can’t believe how quickly she got the information we needed to us. This is an amazing service. I’ve already recommended it to a friend. Keep up the good work!

Rated 10 Out of 10 By K.D. March 13, 2024
What did you like about your experience with CarePatrol?

So very quick and easy it was to get everything taken care of!

Rated 10 Out of 10 By E.D. February 11, 2024
What did you like about your experience with CarePatrol?

I received same day replies from Diana every time I sent her another message and she helped me find a solution for my situation with an assisted living facility within days!

Rated 10 Out of 10 By S.B. December 31, 2023
What did you like about your experience with CarePatrol?

After almost two years of seeking help for my brother and finding not finding answers, I was directed to Care Patrol. I could hardly believe the help, support and guidance I received. Diana Harrison is, and has been, a godsend to us. Her knowledge and expertise has changed my brother’s life in a matter of months. Perhaps what has truly stood out is how much Diana and Don, one of the owners, actually cared about my brother’s well-being. Diana accurately assessed his needs and speedily found answers and was always available to address any questions we had. I cannot say enough about her and Care Patrol. I do not think we could have navigated through the past months without them. My brother is now situated in a wonderful place that meets his present needs and he is tremendously happy. I cannot recommend Care Patrol enough.

Rated 10 Out of 10 By J.T. December 16, 2023
What did you like about your experience with CarePatrol?

Very caring. Found a place in short notice

Rated 10 Out of 10 By M.H. November 12, 2023
What did you like about your experience with CarePatrol?

Help at the right time! That is what CarePatrol provided.
I had one week to find an assisted living facility for my aunt. Diana’s card was given to me by the social worker at my aunt’s short rehab facility. She quickly responded to my message and arranged tours for me, even accompanying me. With her help I was able to find the best home for my aunt and to move her within a week.
Furthermore, when I asked for help obtaining POA for my aunt, Diana arranged for my aunt and I to meet with CarePatrol’s attorney the following week. They spent time with us answering any questions I had for her and her son’s future care.
I highly recommend CarePatrol to anyone who has the weighty responsibility of making decisions to care for their aged family member.

Rated 10 Out of 10 By K.G. October 29, 2023
What did you like about your experience with CarePatrol?

Diana was so helpful and understanding. She gave my family back our hope of finding a place for our mother.

Rated 10 Out of 10 By J.L. August 31, 2023
What did you like about your experience with CarePatrol?

Diana Harrison of CarePatrol was very helpful during what has been a difficult period with my father. She was a great sounding board for thoughts and put us in contact with the people we needed to speak with. I would definitely recommend Diana and CarePatrol to anyone with an aging parent or spouse.

Rated 10 Out of 10 By L.G. August 30, 2023
What did you like about your experience with CarePatrol?

I was quickly able to get in touch with someone. Julie was friendly and comforting. She was quickly able to help me with my situation.

Rated 10 Out of 10 By M.G. August 10, 2023
What did you like about your experience with CarePatrol?

Very supportive and helpful.

Rated 10 Out of 10 By L.L. July 3, 2023
What did you like about your experience with CarePatrol?

Diana was amazing!! Very knowledgeable, compassionate and understood our needs. We couldn’t have done it without her. Loved how she responded quickly and understood the system.

Rated 10 Out of 10 By J.R. July 3, 2023
What did you like about your experience with CarePatrol?

Very personal, knowledgeable and professional. Diana was kind and so helpful throughout the process.

Rated 10 Out of 10 By L.S. June 12, 2023
What did you like about your experience with CarePatrol?

Julie was great! We were in a difficult situation and Julie worked very hard to find the ideal place for my mom and dad! She is very knowledgeable and works tirelessly to help her clients.

Rated 10 Out of 10 By J.F. June 9, 2023
What did you like about your experience with CarePatrol?

Julie was able to guide me through the process of placing my wife in an appropriate memory care facility. Up to that point I was confused by what level of care she would need.

Rated 10 Out of 10 By B.B. June 3, 2023
What did you like about your experience with CarePatrol?

We are extremely pleased to have had Diana helping Angelica’s family through this very difficult process. Don’t know how we would have been able to get through everything without her help. She always responded quickly to our emails/calls, was very knowledgeable about Assisted Living Communities and made suggestions to help us. We are grateful that Care Patrol and Diana were referred to us and would give them a higher rating than 10 if we could. It is comforting to know that Care Patrol and Diana will continue to help us if and when we need them in the future. Thank you very much. Family of Angelica Speers – Rochester.

Rated 10 Out of 10 By K.K. May 13, 2023
What did you like about your experience with CarePatrol?

Agents were extremely helpful and efficient.
They found ideal places to pick from for our brother. All we had to do was to decide which place would be the best fit. They were a God send!

Rated 10 Out of 10 By J.M. April 26, 2023
What did you like about your experience with CarePatrol?

Julie Fleck went over and beyond any expectations I had for getting help with placement for my dad. She listened to my non stop rambling when trying to explain my fathers needs and our desires on where to place him. She mad this experience less stressful during this trying time.

Rated 10 Out of 10 By K.L. April 24, 2023
What did you like about your experience with CarePatrol?

Julie was a blessing to my mom
And my family. She was instrumental in getting my mom a placement in a facility that has been wonderful so far. I have recommended Julie to many friends. I am not sure I would have been able to navigate without her by my side.

Rated 9 Out of 10 By D.K. April 4, 2023
What did you like about your experience with CarePatrol?

I found the person I dealt with was pleasant and helpful. I would use them again.

Rated 10 Out of 10 By K.C.S. March 6, 2023
What did you like about your experience with CarePatrol?

very friendly on the phone and helpful in locating possible memory care homes for my husband

Rated 10 Out of 10 By A.M. January 10, 2023
What did you like about your experience with CarePatrol?

Their name says it all, because they really do care!

I am so impressed with the empathy, sensitivity, knowledge, professionalism, and obvious experience, that not only will I go out of my way to refer CarePatrol, I already have.

I can’t say enough about my experience with CarePatrol, but I will say that they saved my mothers independent life, and helped me to deal with the most challenging time of my life.

Thank You, Thank You, Thank You… Anthony

Rated 10 Out of 10 By K.N. November 27, 2022
What did you like about your experience with CarePatrol?

In a crisis situation and with short notice, Care Patrol made all the availability inquiries with the type of facility that my mom needed. I was incredibly stressed while my mom was in the hospital and I am so thankful for their quick response when I was desperate for assistance.

Rated 10 Out of 10 By L.M. October 25, 2022
What did you like about your experience with CarePatrol?

Julie went out of her way to help find my Dad a place to live independently with nursing services. We could not have been able to find a place without her help!!! Thank you so very much for your support. Laurie

Rated 10 Out of 10 By S.B. June 2, 2022
What did you like about your experience with CarePatrol?

Diana was our CarePatrol advisor- she was a wonderful support and helped me make some tough decisions regarding care and housing for my parents.