I can’t thank you enough for all the care and support that you’ve given to me and my family. Nicole has been a godsend. She jumped through all kinds of hoops at a moments notice and I can’t thank you enough.

Very responsive, understands needs, able to very quickly assist with a move to new assisted living facility when care costs changed suddenly. Caring, supportive, and helped me get out of 30day notice requirement.

Excellent service and expert service

Nicole White went beyond everything to make sure of Sam’s needs.

Nicole was very helpful in finding a new place for my brother. She gave us 3 great options in a short time to meet his deadline. Thank you Nicole!

Very professional service and listened to my needs for family member!

Quick response to needs

I was referred to CarePatrol by Renee Mills LSW at UT Health and Claudette Rochelle at Encompass in Sugar Land. Unfortunately, we were in a huge rush – which isn’t that unusual – to find a suitable assisted living for my husband.

I spoke first to Kathryn Scott – who referred me to Quinn. Quinn was so helpful, efficient, knowledgeable and compassionate.

Both of us were so impressed and relieved. (Matt, our older son, was with me throughout the process).

Kathryn’s assistance was invaluable. Navigating the elderly care system is overwhelming. Having assistance is essential.

I was so frustrated where I should move my aging mother. I couldn’t find the right place.
Someone gave me Kathryn’s name and number. In less than two hours I had several appointments set up. I could never have found these on my own.
I fell madly in love with the first place she took me. My mother is so happy and I can finally rest easy.
I highly suggest anyone looking to use this company. It is amazing!

Working with Kathryn Scott was a true blessing during a challenging time for our family. She is a consummate professional who consistently went above and beyond her role with CarePatrol. Her communication skills were her greatest strength—clear, compassionate, and constant throughout the entire process.
As we faced the inevitable challenges that come with a major lifestyle change and move, Kathryn became the bridge between hospital discharge, facility admissions, and the operational staff at the new community. She made sure no detail slipped through the cracks and kept everyone aligned, which made a stressful time feel manageable. Her support was exactly what our family needed, and we’re so grateful for her dedication and care.

We were on a short deadline to find assisted living home for my mom with options for moving to independent soon once she recovers strength and mobility. Kathryn and Quinn were a great team, calling me continually whenever next steps and decisions were waiting on me to keep the process moving swiftly in time for discharge from rehab facility. They shortlisted the communities to ensure we didn’t waste time touring facilities that were not a good fit. They also helped on understanding alternative options like home health or outpatient rehab vs what insurance covers as well as personal home care homes as well. They did better explaining and being compassionate than even the case managers in our rehab facility supporting and explaining through every step. I truly appreciate all their help and guidance as this was my first time seeking care for a parent and had no idea where to start, what to look for, what questions to ask and more. We wouldn’t have made it through this process without them and would have had to bring my mom home with us and we are not trained or home 24/7 to provide the proper care she needs and this would have delayed her recovery significantly. Thank you.

They helped us find a facility appropriate for my father that met all of his medical and social needs.

Willingness to do whatever was necessary and helped guide through a difficult process

Always a great experience

Kathryn was lovely to work with and made the transition from the rehab hospital to assisted living go smoothly. I highly recommend her services!

During one of the most traumatic times of my life Kathryn stepped in and helped me and my family navigate everything. I can’t even imagine what I would have done without her. I recommend this company to everyone 100%!

Good info. No pressure

Very helpful finding a nice place for our father to stay

My experience couldn’t been any better.
Both Kathryn and Rachel were excellent and very patient with my sister and me.
Both were very knowledgeable in caregiving needs and the best facilities.
Thank you!

If you need an expert guide to help you navigate the many facilities that offer assisted living to seniors, you have found a trustworthy, professional, and caring advocate in Kathryn Scott!

Kathryn has 14 years experience as a physical therapy tech in a skilled nursing setting. This environment gave her a heart for the seniors she was serving and their families. Over and over again, as family’s searched for care facilities, they asked Kathryn for recommendations. This led her to start a placement service and thus, Care Patrol was born 10 years ago.

Kathryn has knowledge of over 200 senior communities in the Katy/ Cypress area, and knows many of their sales associates and Exec Directors by name. Her services are free to families, and she is compensated by the community when your loved one becomes a resident.

I our case, my mom’s combative and aggressive dementia journey, made her a difficult placement in memory care. The first facility Kathryn showed us ended up being the community we chose for Mom.

Kathryn, I will always be grateful for your timely responses to my questions, your caring inquiries when we chased some rabbit trails on our own, your listening ear and prayers when we wanted to give up, and your professional help with paperwork as we got to the finish line. It was an arduous journey, and you stuck with as like a faithful friend.
I will recommend you and your services FOREVER!

Love, Jan Liesenfeld

Kathryn Scott is wonderful!!

Trina was awesome! Found us a great deal in a great community in just days! Four years after contacting that other “place”, we are still getting annoying phone calls, texts, and emails – but we never got a solid lead or recommendation.

Kathryn was SUPER helpful, and took care of many issues that I didn’t even know existed! I am glad she got involved.

I will make sure all my friends who are getting close to the same issue I am, they can contact her and get things done.

Rp

Katherine was WONDERFUL! Took my father and I around to the facilities -not just told us about them but met us there and walked with us into the facilities and asked questions based on my mother’s needed care and questions my dad and I wouldn’t have thought about. She was so very helpful and had wonderful suggestions and went above and beyond our expectations. We ended up choosing one of the recommended facilities for my Mom and we all love it for her.

Comunication

I thought Kathryn Scott was very informative. We appreciate her knowledge for personal care homes for my mom.

Fast service and very kind people.

When searching for a place for my Mother to live, Katherine Scott showed me the available homes and led me through the process of choosing.

Alex has been a tremendous help in finding places and taking a personal interest in finding the best place for my mom. She is very personable and responds quickly to our inquires. Taking care of my mother with dementia is such an incredible ordeal and so many of the resources we depend on like doctors, insurance, government agencies seem so cold, impersonal, impenetrable, and unresponsive. Working with Alex is a wonderful contrast to much of our other experiences. We are truly grateful for her.

Precise information about our circumstances and a good solution

Kathryn is awesome!! She found the perfect place for my mother. Assisted with getting movers, and transportation. Smooth transition, took the stress off of me.

Alex listened to all our concerns and helped us navigate this new environment!