Why Choose CarePatrol?
Why Choose CarePatrol: A Personal Story
Several months ago, I was given the daunting task of finding an assisted living facility for my elderly Aunt who was diagnosed with depression and could no longer take care of herself. She was living with my Mom and Stepdad for the past year, and it was not getting any better. It was time to get professional help.
Not knowing how to start my search, I contacted an on-line assisted living company. I spent at least 40 minutes describing in detail my Aunts specific needs and issues and what was important for her in a care home. The next day, I received an email with three facilities they thought matched my Aunt’s needs. I proceeded to contact each community by phone, not knowing what I was supposed to ask them and retelling my Aunt’s story over and over again with each call. Unbeknown to me, this on-line company had faxed over 15 communities my contact information.
Turned out, none of the recommended facilities were right for my Aunt. I then had to spend countless hours researching facilities on my own, interviewing each one by phone, telling my Aunt’s story over again, and then visiting every community to ensure they were safe, clean and provided the appropriate level of care that she needed and deserved. This process not only took a lot of time but was very stressful, confusing, and heartbreaking. I finally found a home that I felt comfortable with and moved her in, but I still questioned if I made the right decision for her.
It was through this challenging experience that I realized that I wanted to help family members navigate through this very emotional time, and give families the reassurance and confidence that their loved one would be living in a safe and caring environment. After extensive research I found CarePatrol.
With CarePatrol, you speak with a highly trained senior care advisor who listens to your needs and conducts a confidential in depth interview with you about your loved one. Your CarePatrol Consultant has personally inspected each community, will set up and accompany you on your tour, and ensure that your questions are all answered. Once a community is selected, you can be confident that your loved one is in a safe and loving home. CarePatrol will give you peace of mind.